Management
Lean Office Boot Camp – $129
May 18, 2011, 8:30 am - 5:00 pm*
Learn how to apply Lean operating principles to the office environment. Improve productivity and eliminate waste in administrative and other non-manufacturing elements of your business.
Staying Positive While Stressed – $69
June 8, 2011, 8:30 am - 12:30 pm
Stressed employees in the workplace are a major issue. They are less productive and often have lower morale. This insightful workshop gives managers, supervisors and employees the skills they need to perform at their optimal levels with reduced frustration. Stress management training can improve job performance and productivity, decrease job errors, and increase job satisfaction. Spend a positive day with a highly trained facilitator and acquire proven coping skills on how to stay positive.
Sales
Turning Social Media into Sales – $129
TBA, 8:30 am - 5:00 pm*
Web-based social media is here to stay and it should be making money for your company. In this workshop, you learn how to take advantage of the power of social media to build your business. It is a hands-on workshop in a computer lab that focuses on the marketing and sales strategies involving Twitter, LinkedIn, and Facebook.
Customer Service and Beyond – $129
TBA, 8:30 am - 5:00 pm*
Most employees can meet a customer’s basic needs, but exceeding customer service levels every single time takes work. This powerful workshop is for professionals who want to master customer service principles and practices for lifetime customers. You learn advanced skills involving customer retention and relationship management. Discover how overcoming short-term objections leads to long-term buying habits and how involving your customers on all business levels will make the company better.
*Lunch Included
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Leadership
The Five Pillars of Successful Teams – $129
June 2 and 9, 2011, 8:30 am - 12:30 pm*
This workshop guides leaders through the basic principles that go into building any successful team. Learn from the examples of great leaders of successful teams in various areas, from life-and-death situations to military endeavors to business to sports. Reflect on team wisdom through the ages, and learn from innovative scientific research.
Secrets of Leadership – $129
TBA, 8:30 am - 5:00 pm*
Why are some managers more effective than others? They understand and have embraced several often overlooked aspects of leadership. This insightful and engaging workshop benefits and motivates managers and supervisors on all levels. Learn new tools to become an effective and powerful leader.
Communication
Communicating for Results – $129
TBA, 8:30 am – 5:00 pm*
The key to success is communication, but how many times have you found yourself “lost in translation?” If you want results in your business, you need to be able to communicate with others. However that is often easier said than done. This workshop identifies your personal communication style and how it impacts others. Address the emotions in communication that lie underneath the surface and how to address them. Look at how your communication can help others to take personal accountability for results.
Power Writing for Today – $69
TBA, 8:30 am – 12:30 pm
Learning how to stand out in the mass of published material is the major challenge for anyone with a message to communicate. Yesterday’s writing techniques have lost their vigor. This fast-paced and insightful workshop gives students proven techniques on infusing power into different types of writing.
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